Solstice engineers develop enterprise and mobile applications for advanced supply chain management including world-class functionality for physical distribution, sales order processing, warehousing, freight transportation, inventory management, procurement, purchasing, inventory barcode scanning, and all other logistic requirements..
Solstice’s formative years are richly entrenched in large medical and pharmaceutical projects, providing a solid foundation for the health care arm of Solstice’s software development expertise. Doctors, EMTs, life flight workers and other medical personnel with timely access to patient data on the go, can save lives and thousands of costly man hours.
Prolonged experience in the hospitality industry gives Solstice particular insight into guest comfort and service that earns customer loyalty. Solstice develops tailored solutions for vacation plan administration, membership, reward points, VIP guest care, and other personalized feature requests for enterprise or mobile travel applications.
Many Solstice personnel have military backgrounds and are well suited for sensitive projects. [85% cleared] Solstice is a trusted military contractor and develops custom enterprise web and mobile applications for international and domestic implementation. Solstice command and control software solutions provide transformational results in business processes and remote field operations.
Federal and state agencies with unique information technology requests get custom web enabled applications for their data management needs. Built on a state-of-the-art, service-oriented architecture, emergency management solutions even include simultaneous mobile messaging capabilities to hundreds of thousands of users at once.
Solstice's expertise in mobile, handheld, and enterprise web applications helps save millions of dollars and man-hours for both commercial and military organizations. Use of handheld devices for information sharing and strategic business practices by remote operatives worldwide is crucial in today’s increasingly mobile society.
Mobile Projects
The projects listed below, may or may not be applicable to your industry, however, they are examples of ways other businesses have mobilized their business process to have access to critical information any place, anytime. Peruse these applications to get ideas on how you might revolutionize your business.
Cool Concierge
Industries: Hotels, Resorts, Airlines, Cruise Lines, Rental Agencies
Description: Cool Concierge provides instant access to institutional memory of customers for all employees that have interaction with those customers (phone agents, front desk personnel, waiters, concierges, flight attendants, management, pool attendants, etc.). Take a vacation club, for instance. The first point of entry is the preview package. Potential buyers are approached with an offer to stay at a particular resort for free or for drastically reduced price if they listen to a presentation about the resort. Data is gathered about the potential customers including if they are married, income level, interests, etc. When the customer buys, more information is gathered such as the type of resort, geographical preferences, mortgage and loan servicing information, etc.
Next the customer makes a reservation and additional information is gathered such as ski package requests, massage appointments, flowers in the room, xbox for kids, etc. At the point of check in the clerk is aware that she should be addressed as “Beth” not Elizabeth, her down allergy is known to the staff and she is informed that her comforters have been switched for a hypo allergenic variety. When the guest arrives at valet parking the valet knows of her 3:00p tee time, and, because she is a platinum rewards member, he offers her a complimentary margarita coupon upon her return from her golf date. Her preferences and selections, gathered with every visit, are added to her profile to make every visit customized to her wishes creating strong brand and organizational loyalty.
Benefits
- Extraordinary customer service.
- Data on hand about individual customer preferences and habits.
- Ability to anticipate guest needs and preemptively fulfill them.
- Save valuable check-in and phone time for customers.
- Possible automatic room or room key recognition, also an option.