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In today’s fast-paced world of cell phones and internet access, it is becoming increasingly obvious that company data can not reside only at company headquarters. Sales personnel need real-time access to product information, order status, lines of credit, availability and pricing while they are still meeting with the customer. Field technicians need to be able to access the latest trouble ticket, download recent patches, and update service calls before leaving the client’s site. How do you make this information available in a cost effective manner without compromising the integrity of your corporate data? One recent example can be seen with Solstice’s involvement with Pharmerica. A rapid adapter of new technology, Pharmerica has already deployed thousands of handheld devices to its field operators. Being an early adopter, Pharmerica was familiar with the need to update equipment with new software as it became available. Unfortunately, the client soon realized that the only way to update their deployed handheld devices was to have them all shipped back to the IT staff for individual updates. The resulting costs in shipping, downtime, and loss of use was far more than an inconvenience. Pharmerica called on the experience of Solstice who developed a solution that allows each device to be updated any time from the field. Solstice leads the industry in experience with mobile devices and the latest security technology. Our installations at technological leaders such as Eckerd and Ready Alert have proven our ability to expand your corporate infrastructure to every employee in the field. Your business doesn’t end at your company parking lot…neither should your data. |
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